AI Executives to Watch in 2025

As a Chief Enterprise AI & Data Officer at The Boeing Company, Abhi currently leads the global strategy for data, analytics platforms & AI capabilities across the enterprise. He has a track record of successfully leading analytics monetization and delivering value across multiple industries working in US & Asia Pacific and has held roles in analytics, business strategy, technology & innovation. Seth emphasizes the importance of a robust data foundation as the cornerstone of Boeing's AI strategy. Seth also highlights the importance of addressing challenges related to change management and user adoption when rolling out AI solutions. He advocates for a problem-first approach, emphasizing the need to understand specific challenges and involve end-users in the design process to ensure successful implementation and sustainability of AI initiatives.

Adam Lieberman is the Chief AI Officer at Finastra, where he spearheads innovative initiatives to integrate cutting-edge artificial intelligence and machine learning technologies into financial services. With a deep passion for leveraging AI to drive transformation, Adam is at the forefront of enabling banks and financial institutions to adopt smarter, faster, and more efficient systems. At Finastra, Adam plays a pivotal role in aligning AI strategies with business goals, focusing on generative AI, data science, and open banking. His work emphasizes delivering customer-centric solutions, improving operational efficiency, and enhancing environmental, social, and governance (ESG) outcomes. Under Adam’s leadership, Finastra has advanced the use of intelligent chatbots, dynamic data visualizations, and AI-powered tools that make financial services more accessible and intuitive. Lieberman believes in the transformative role of AI in financial services, emphasizing the importance of education and strategic investment in AI and data science, highlighting how advancements in generative AI have made these technologies more accessible, enabling companies to enhance their operations.

Dr. Ainsley MacLean serves as the Chief Medical Information Officer and Chief AI Officer for the Mid-Atlantic Permanente Medical Group at Kaiser Permanente. In these roles, she leads teams in designing and implementing technology, AI, and telehealth enhancements to advance the organization's digital and AI-first strategy. Her educational background includes a medical degree from the Warren Alpert Medical School at Brown University, a residency in diagnostic radiology, and a fellowship in neuroradiology at Harvard Medical School’s Brigham and Women’s Hospital. She also holds a certificate in Leadership and Management from the Wharton School and is certified by the American Board of Artificial Intelligence in Medicine. Dr. MacLean is a strong advocate for the transformative potential of AI in healthcare, emphasizing its ability to support physicians by streamlining administrative tasks and analyzing large datasets, ultimately enabling doctors to dedicate more time to patient care. She has highlighted AI's promise in improving breast cancer detection, where it can assist radiologists by identifying patterns that may otherwise be overlooked, thereby enhancing diagnostic accuracy and efficiency. While championing these advancements, Dr. MacLean underscores the importance of using AI as a complement to, rather than a replacement for, the expertise of medical practitioners.

Ajoy Singh serves as the Chief AI Officer at Fractal, where he leads engagement delivery and heads capabilities development in areas such as Customer & Loyalty Analytics, Integrated Marketing Effectiveness, Artificial Intelligence and Machine Learning, Big Data, and Visualization. Before joining Fractal, Ajoy held significant roles in the financial sector, including serving as the Country Credit Risk Head for the consumer portfolio at Barclays India. He also held leadership positions in Consumer Credit Risk Management at Standard Chartered (Prime Financial), CitiFinancial, and GE Money. His expertise encompasses Credit Risk Policy & Portfolio Management, Collections Strategy, Underwriting, and Fraud Control. In addition to his leadership at Fractal, Ajoy Singh actively contributes to the broader AI community. He serves as an instructor on Coursera, where he offers the course "Structured Approach to Problem Solving," demonstrating his dedication to advancing education in AI and analytics. Ajoy is also a thought leader in AI applications across various industries. He has provided insights on topics such as reimagining the claims experience in insurance, showcasing AI's transformative potential to enhance customer interactions and drive operational efficiency.

Alan Flower serves as the Executive Vice President and Global Head of Cloud Native and AI Labs at HCLTech. In this capacity, he spearheads the company's initiatives in cloud-native technologies and artificial intelligence (AI), driving innovation and delivering transformative solutions to clients. Under Alan's leadership, HCLTech has established a global network of AI and Cloud Native Labs, including a notable facility in Singapore. These labs are designed to foster innovation and accelerate the development of AI-driven solutions, enabling clients to swiftly transition from conceptualization to production.

As the Global Head of Data & AI at Nike, Alan John leads the company’s global data and AI strategy, driving transformative innovation through cutting-edge AI technologies. With over 15 years as a senior technology executive, Alan has a proven track record of designing scalable data platforms, architecting distributed systems, and implementing AI/ML solutions that deliver critical business insights and elevate personalization to new heights. Prior to joining Nike, Alan founded Discoverist.ai, where he pioneered a generative AI-powered personalization platform that redefined e-commerce experiences. He has also held strategic leadership roles at StockX, Oracle, Nordstrom, and Microsoft, where he built and guided high-performing teams to develop groundbreaking AI-driven products utilized by hundreds of millions globally. Specializing in cloud-native architecture, AI for e-commerce, and cross-functional leadership, Alan consistently achieves transformative business outcomes—driving revenue growth, reducing operational costs, and mitigating risks. His focus on leveraging data and AI to enhance customer engagement and optimize business processes sets him apart as an industry leader. A passionate advocate for ethical AI and privacy-conscious solutions, Alan is a recognized thought leader in retail AI. His innovative vision and extensive expertise position him as a key influencer shaping the future of AI in consumer experiences and operational efficiency.

Alda Mizaku joined Children's National Hospital in June 2024 as Chief Data and AI Officer. In this role, she leads the execution of the hospital's enterprise data, analytics, and AI strategy. Her responsibilities include overseeing a center of excellence focused on enterprise data management and governance, promoting data-driven decision-making, and maximizing investment in modern data and AI technology. Before joining Children's National, Mizaku spent 11 years at Mercy Health System in St. Louis, where she served in various roles, including Executive Director of Data Engineering and Analytics, and Vice President of Analytics Product Management. Mizaku emphasizes the potential of AI to enhance operational efficiency, accelerate research, and improve patient outcomes. She advocates for the integration of high-quality data, cross-departmental collaboration, and effective change management to successfully implement AI-driven solutions. Mizaku brings a unique blend of technical expertise and leadership acumen to her role. She underscores the importance of understanding both AI technologies and clinical operations, along with strong communication and collaboration skills to unite diverse stakeholders. Recognizing the rapid evolution of AI, Mizaku prioritizes staying at the forefront of advancements while ensuring the ethical and responsible deployment of AI initiatives across the organization. Under her leadership, Children's National Hospital has become a pioneer in utilizing AI for decision support, predictive analytics, and resource optimization. Among her notable achievements is a collaboration with Microsoft to develop rapid prototypes aimed at enhancing patient care and streamlining operational workflows, showcasing her commitment to driving innovation in healthcare.

Alexandre Martins is the Global Chief AI, Analytics, and Innovation Officer at Atento, a leading customer relationship management and business process outsourcing company. He joined Atento in 2021 and has held key positions, including Head of Digital Transformation, Products and Solutions, and Regional Chief Information Officer. Before his tenure at Atento, Alexandre served as Vice President and General Manager of Latin America Operations at TTEC and was the Chief Information Officer and Infrastructure Director at Grupo Contax. In his current role at Atento, Alexandre leads initiatives in artificial intelligence, analytics, and innovation, driving the company's technological advancements and strategic growth in these areas.

Ali Keshavarz serves as the Chief Data Analytics & AI Officer at CVS Health, a position he has held since September 2021. In this role, he leads the enterprise data strategy, focusing on making high-quality, integrated, and real-time data and insights easily accessible through a modern architecture. His team addresses complex challenges at the intersection of technology and healthcare by utilizing advanced analytics, machine learning, artificial intelligence, modeling, and a hypothesis-driven approach. The objective is to swiftly transform data into actionable insights that are customer-centric, driving growth, improving health outcomes, and enhancing access to healthcare across all CVS Health businesses. Under Keshavarz's leadership, CVS Health has been committed to the responsible and safe utilization of AI, establishing robust guardrails and policies. The company is one of the original signatories of a voluntary health sector commitment aligning with the ongoing efforts of the White House to promote responsible, safe, secure, and trustworthy use of AI in healthcare. Additionally, CVS Health is a founding partner of the Coalition for Health AI, an organization convening leaders and experts to establish a trusted source of responsible AI use in healthcare. Keshavarz's efforts have been instrumental in applying technology, data, and analytics across all aspects of CVS Health's business to simplify healthcare, making it more convenient, affordable, and accessible. His team is dedicated to implementing responsible strategies for the creation and deployment of AI and machine learning technologies.

Alok Shrivastwa is a distinguished technologist and strategic leader who serves Chief AI Officer at Microland Limited, a global leader in digital transformation. In this role, Alok is instrumental in spearheading innovative initiatives and driving the adoption of advanced technologies, including Artificial Intelligence (AI) and hybrid cloud solutions, to accelerate digital transformation for enterprises. Alok contributes to Microland’s mission of making digital transformation seamless, sustainable, and effective for clients worldwide. He played a key role in conceptualizing and delivering AI-driven solutions tailored to specific industries, such as the company’s notable "Digital Council-in-a-Box," which leveraged AI and next-generation technologies to enhance digital governance and operational efficiency.

Dr. Ambica Rajagopal serves as the Group Chief Data and AI Officer at Michelin, where she leads the company's AI and data transformation initiatives across various domains, including manufacturing excellence, research and development, and sales and marketing. Under her leadership, Michelin has implemented numerous AI systems, resulting in efficiency gains, cost savings, and a deeper understanding of processes. Dr. Rajagopal emphasizes the importance of data literacy within the organization. She has spearheaded the development of curated learning paths comprising courses, webinars, and in-person sessions tailored for different roles such as managers, factory workers, data engineers, data scientists, and executives. In response to advancements in generative AI, Dr. Rajagopal has focused on four key areas: enhancing individual productivity for knowledge workers, utilizing generative AI in software development, creating knowledge assistants to break information silos, and improving customer interactions. Explorations and deployments are ongoing in all these areas, with several custom co-pilots already implemented internally.

Andreas Schertzinger joined AXA as the Group Chief Data, AI, and Innovation Officer on July 1, 2024. In this role, he is responsible for overseeing AXA's data strategy and the integration of artificial intelligence across the company's operations. In December 2024, under Schertzinger's leadership, AXA joined the Stanford Institute for Human-Centered AI's Corporate Affiliate Program. This collaboration focuses on exploring AI applications relevant to the insurance sector and society, such as using AI to quantify sustainability metrics and analyze predictive capabilities. Schertzinger emphasized that this partnership reflects AXA's commitment to leveraging cutting-edge research to shape the future of the insurance industry and create positive impacts for customers and employees.

Andrew Chin has been a pivotal figure at AllianceBernstein in integrating AI into the firm's operations. In July 2024, he was appointed as AB's first CAIO, reflecting the firm's commitment to leveraging AI across its investment research, operational processes, and corporate functions. With a tenure at AB spanning over 27 years, Mr. Chin has held various leadership roles, including Head of Investment Solutions and Sciences, Head of Quantitative Research, Chief Data Scientist, and over a decade as Chief Risk Officer. His extensive experience in data science, risk management, and quantitative research has been instrumental in advancing AB's AI initiatives. Andrew emphasizes the transformative potential of AI in enhancing investment research and operational efficiency, showcasing his dedication to leveraging advanced technologies for superior client outcomes. His appointment as AB's first Chief Artificial Intelligence Officer reflects the firm's acknowledgment of AI's critical and transformative role in the industry. Under his leadership, AB aims to effectively integrate AI to drive innovation, improve efficiencies, and deliver exceptional value to its clients.

Andy Quick has been with Entergy for 28 years and currently serves as the Chief AI Officer. In this role, he leads the development of the company's artificial intelligence strategy, focusing on solving major business challenges through AI solutions. In his current role, Quick emphasizes the integration of AI with advanced metering infrastructure to enhance system reliability. He has highlighted the importance of combining vast amounts of data from AMI meters with AI tools to prevent problems before they occur. Beyond his corporate responsibilities, Quick has contributed to academia as an adjunct instructor at Tulane University and the University of New Orleans, teaching courses on Robotic Process Automation. He also offers an online RPA course on Udemy, which has enrolled over two thousand students from seventy-six countries.

Anton Reynaldo Bonifacio has been instrumental in advancing artificial intelligence (AI) initiatives at Globe Telecom. In May 2024, he was appointed as the company's first Chief AI Officer (CAIO), while continuing his role as Chief Information Security Officer (CISO). In his dual capacity as CAIO and CISO, Bonifacio has emphasized a democratized approach to AI within the organization. He advocates for empowering employees to develop their own AI solutions to enhance productivity, rather than relying solely on external vendors. This strategy aims to foster innovation and break down internal silos. Bonifacio has also structured his AI team to promote cross-organizational collaboration. By integrating leaders from various departments, such as data privacy, into the AI team, he ensures a holistic approach to problem-solving and governance. Under his leadership, Globe Telecom is balancing the drive for AI innovation with the need for high-quality data. Bonifacio advises against waiting for perfect data infrastructures before implementing AI solutions, suggesting that immediate value can be achieved through low-code and no-code tools.

With a focus on artificial intelligence (AI) and emerging technologies, Arkapong has played a pivotal role in driving innovation across the organization's operations and customer experience. During his tenure at True Corporation, Arkapong has spearheaded several key AI initiatives, including the development and deployment of AI-powered solutions that have revolutionized network management, customer service, and business operations. Notably, his leadership has been instrumental in the establishment of True's AI-Powered Business and Network Intelligence Center (BNIC), which leverages advanced AI algorithms to enhance network efficiency and business decision-making processes.

With over two decades of expertise in data and digital transformation, he has been a driving force in leveraging AI and analytics to reshape healthcare. Under his leadership, Elevance Health has built one of the largest health data collections—integrating claims, clinical, and social information—to drive innovation in patient care. Committed to the responsible and ethical use of AI, Chennuru continues to advance data-driven strategies that improve health outcomes for individuals and communities. Named the 2024 Global Executive of the Year by CDO Magazine, Chennuru emphasizes the importance of a personalized, proactive, and predictive approach, leveraging extensive data assets to anticipate patient needs and deliver tailored care. Chennuru highlighted the integration of AI and analytics to identify health trends, enabling early interventions and improved patient outcomes.

Ben Shahshahani, Ph.D., was appointed as Cleveland Clinic's first Chief Artificial Intelligence Officer in August of 2024. In this role, he is responsible for developing and executing an enterprise-wide AI strategy aimed at enhancing patient care, improving caregiver experiences, and increasing organizational efficiency. His focus includes ensuring that AI deployment prioritizes safety, adheres to industry regulations, and follows ethical and data security standards. Before joining Cleveland Clinic, Dr. Shahshahani served as Senior Vice President of Science, Machine Learning, and Product Analytics at SiriusXM and Pandora since 2021. There, he led teams in developing machine learning solutions and providing analytical insights, including advancements in deep learning, generative AI for spoken language processing, and personalized content recommendations. In an interview, Dr. Shahshahani highlighted the potential of AI in healthcare, mentioning applications such as ambient listening, speech recognition, and automated coding to assist healthcare providers.

Berta Rodriguez-Hervas joined Pfizer as Chief AI and Analytics Officer in August 2024. In this role, she also serves as the co-chair of Pfizer's AI Council, focusing on advancing the company's AI and analytics capabilities. Before joining Pfizer, Rodriguez-Hervas was Vice President of Artificial Intelligence, Algorithms, and Machine Learning Operations at Stellantis, where she led strategies for the next generation of autonomous vehicles. Her prior experience includes significant roles at NVIDIA and Tesla, focusing on AI, machine learning, and analytics. Lidia Fonseca, Pfizer's Chief Digital and Technology Officer, expressed confidence that Rodriguez-Hervas's leadership will enhance Pfizer's AI strategies and accelerate the company's mission to deliver breakthroughs that change patients' lives.

Bhavesh Dayalji serves as the Chief Artificial Intelligence Officer at S&P Global and is also the Chief Executive Officer of Kensho, S&P Global's AI innovation hub. In his role, he is responsible for shaping and implementing S&P Global's AI vision and strategy, promoting the integration of AI technologies to drive innovation across the organization and for its clients. Under Dayalji's leadership, S&P Global has introduced several AI-driven initiatives. Notably, the company launched generative AI-powered enhancements to its S&P Capital IQ Pro platform, including Document Intelligence and ChatIQ. These tools utilize advanced AI to streamline document analysis and assist users in their research. Dayalji highlighted the significance of these developments, stating, "ChatIQ is one example of how S&P Global is developing and deploying AI to add value for our customers."

Bob De Caux has been instrumental in integrating artificial intelligence (AI) into IFS's software solutions. As Chief AI Officer, he combines his deep technical expertise, including a PhD in AI and complex systems simulation, with practical knowledge to develop AI and machine learning applications across various sectors. His efforts aim to enhance the effectiveness of IFS's products globally. Under De Caux's leadership, IFS has developed the IFS.ai platform, designed to deliver AI services across multiple industry domains. This platform supports capabilities such as optimization, forecasting, simulation, contextual knowledge recommendations, and content generation. A notable feature is the IFS Copilot, an embedded tool that allows users to interact with the system using natural language, facilitating tasks like querying data and initiating processes. De Caux also emphasizes responsible and ethical AI development. He advocates for transparency in data usage, explainability of AI decisions, and adherence to evolving legal frameworks to ensure that AI solutions are fair, accountable, and respect user privacy.

Bob Friday is a visionary leader and pioneer in the application of artificial intelligence to networking. As the Chief AI Officer at Juniper Networks and co-founder of Mist Systems (acquired by Juniper Networks in 2019), Bob has been at the forefront of transforming traditional network operations through cutting-edge AI and machine learning technologies. Bob’s career spans decades of innovation in networking, with a focus on leveraging AI to simplify and enhance user experiences. At Juniper Networks, he spearheads the development of the AI-driven enterprise, including the groundbreaking Mist AI platform, which uses AI to optimize and automate network performance, ensuring seamless connectivity for users and devices. His work has redefined how IT teams approach network management, emphasizing predictive insights, self-healing capabilities, and proactive problem resolution. Before founding Mist Systems, Bob held leadership roles at Cisco, where he contributed to the advancement of wireless networking technologies. His passion for AI innovation and commitment to solving real-world challenges have earned him recognition as a thought leader in the industry.

Brian Ray serves as Chief AI Officer at Eviden, a leading Atos business dedicated to digital transformation and innovation. With over two decades of experience in artificial intelligence, machine learning, data science, and software engineering, Brian is at the forefront of revolutionizing how organizations harness AI to drive meaningful impact. In his role, Brian collaborates with clients such as Estée Lauder and Google Cloud to implement the latest GenAI capabilities. He has also discussed the application of AI in constructing complex skills taxonomies to enhance organizational agility and workforce empowerment.

Byron Yount, PhD, serves as the Chief Data and Artificial Intelligence Officer and Vice President of Transformation Operations at Mercy, a prominent health system based in St. Louis. Since joining Mercy in 2014, Dr. Yount has been instrumental in advancing the organization's AI initiatives. He has led efforts to leverage over a decade of de-identified electronic health record data to enhance patient care and has played a key role in Mercy's collaboration with the Mayo Clinic Platform_Connect. In recognition of his contributions, Dr. Yount was named to the 2024 Constellation Research AI150, an elite list of executives leading AI transformation globally. This acknowledgment highlights his role in driving digital innovation within healthcare.

Carsten Dehner has been serving as the CDAIO at Vienna Insurance Group (VIG) since July 2023. In this role, he has been instrumental in advancing the company's data and analytics initiatives, with a particular focus on integrating artificial intelligence (AI) into various aspects of the business. Under Dehner's leadership, VIG has been exploring AI-driven solutions to improve operational efficiency and customer service. His efforts are part of a broader strategy to leverage data and analytics to drive innovation within the company. In a discussion at the CDOIQ Symposium 2024, Dehner, alongside Doug Laney from West Monroe, delved into the transformative impact of AI on the insurance sector. They highlighted how AI is revolutionizing the industry by enabling automation, optimizing claims processes, and enhancing customer engagement.

With over 25 years of experience in driving digital transformation and AI innovation, Chandrashekar Surbhat is a visionary leader at the forefront of technological disruption. As the Senior Vice President of AI & Digital at SLK, he spearheads the company’s efforts to harness the power of artificial intelligence, enabling organizations to navigate and thrive in an era of rapid technological change. Chandra's leadership is characterized by his deep understanding of AI's transformative potential across industries, as well as his ability to translate complex technology into actionable strategies. At SLK, he has played an instrumental role in the development and rollout ofEverythingAI™, a comprehensive suite of AI solutions designed to seamlessly integrate intelligence into business operations.

Chris D'Agostino serves as the CDAIO at FIS, where he leads the company's data and AI strategy for both internal systems and financial products deployed globally. Before joining FIS, he was the Global Field CTO at Databricks, offering thought leadership and guidance to C-level executives at major companies worldwide. His extensive experience includes leading Capital One's enterprise data transformation initiative and founding a successful software company.

Chrissie Kemp, CDAIO at Jaguar Land Rover (JLR), has been instrumental in integrating artificial intelligence (AI) into the company's operations. She has led the development of an award-winning intelligent automation, AI, and data capability, delivering over £500 million in value in a single year. Kemp emphasizes the importance of data literacy and has initiated programs like JLR's internal Data Festival to celebrate data achievements and educate employees. Under Kemp's leadership, JLR has explored the use of digital twins and generative AI to revolutionize advertising and vehicle design. By leveraging NVIDIA's Omniverse platform, JLR can render high-fidelity images of vehicles in various environments through conversational prompts, enhancing both marketing and design processes. Kemp has also highlighted the potential of AI and large language models (LLMs) in transforming the luxury automotive experience. In a talk at NVIDIA's GTC 2024 event, she detailed JLR's digital transformation, focusing on key use cases and innovations driven by AI and LLMs.

Claudionor Coelho Jr. joined Zscaler as Chief AI Officer in October 2023, bringing over 25 years of experience in artificial intelligence (AI), machine learning (ML), and cybersecurity. In this role, he is responsible for driving the vision, strategy, and implementation of advanced AI technologies to enhance Zscaler's Zero Trust Exchange™ cloud security platform. Prior to joining Zscaler, Coelho served as the Chief AI Officer and Senior Vice President of Engineering at Advantest, where he led the development of a Zero Trust private cloud solution tailored for the semiconductor manufacturing market. Before that, he was the Vice President and Head of AI Labs at Palo Alto Networks, focusing on AI, AIOps, and neuro-symbolic AI to revolutionize time series analysis tools on a massive scale. His career also includes roles in machine learning and deep learning at Google, where he developed state-of-the-art deep learning technology for automatic quantization and model compression, contributing to research at CERN.

Currently serving as the Chief Global AI Officer at Rabobank, Cyprian Smits is an experienced leader in the field of artificial intelligence and machine learning with over 15 years of experience in applied analytics. In his current role he is focusing on the responsible scaling up of the use of generative AI and machine learning. Smits emphasizes the importance of responsible AI, focusing on the ethical implications of AI applications. His work includes developing advanced analytical methods to improve customer due diligence and monitor client behavior, ensuring that AI solutions are both effective and ethically sound. During his tenure at Rabobank, Smits was responsible for developing the "household accounts" feature in the Rabobank app, a tool that provided clients with insights into their finances by categorizing transactions, such as labeling supermarket expenditures as "groceries" and dining expenses as "dining out." This initiative exemplified how AI can enhance customer experience by offering personalized financial insights.

Dan Priest serves as PwC's US Chief AI Officer, leading the firm's initiatives to integrate artificial intelligence (AI) into business strategies and operations. With over 25 years of experience in strategy, operations, and technology leadership, he spearheads PwC's $1 billion investment in AI technologies, collaborating with Fortune 100 companies to develop innovative AI-powered solutions.In a recent interview, Priest emphasized that while 2024 focused on demonstrating AI's value, 2025 will be about scaling its implementation across industries. He highlighted that nearly half of Fortune 1000 companies have already embedded AI into their workflows, with a third extending it to products and services. Priest also noted the importance of responsible AI adoption, cautioning against both premature implementation and delayed adoption, which could result in a loss of competitive edge.

As the Global Head of Generative AI at Teleperformance, Danny leads transformative initiatives that redefine customer experiences on a global scale. Leveraging TP's proprietary innovations—StoryfAI, a cutting-edge machine translation platform, and TP GenAI, an advanced generative AI platform—Danny helps to deliver groundbreaking solutions that enhance the entire customer journey. StoryfAI removes language barriers, facilitating seamless, multilingual communication, while TP GenAI drives hyper-personalized interactions, creating extraordinary experiences for every customer touchpoint. In a recent interview, Kuivenhoven d into the transformative role of AI in CX industries. He emphasize the capabilities of generative AI technologies, such as GPT models, in creating text, audio, and video content, thereby unlocking new possibilities for businesses. He also trace the evolution of AI from structured data-based machine learning to advanced natural language processing, highlighting practical applications in text generation, summarization, classification, and hyper-personalization.

Daryush Laqab was appointed as the Chief AI Officer at Ascendion in June 2024. In this role, he is responsible for driving innovation and operational excellence across all AI-powered initiatives and technologies for the company's clients. Laqab brings over two decades of technology leadership experience to Ascendion. At Ascendion, Laqab is tasked with accelerating the company's AI capabilities by leading client solutions, platform development, and internal evolution. He is also responsible for the continuous improvement and innovation of Ascendion's AI-powered platforms, AVA+ and Metal, to enhance productivity and innovation. Laqab acknowledges how the rapidly maturing ecosystems of powerful processors, cloud platforms, and GenAI tools and models are poised to disrupt nearly every industry but emphasizes "in order to make the future of work a reality, we need to evolve how data is used and how software is engineered."

David Lloyd serves as the Chief Data & AI Officer at Dayforce (formerly Ceridian), where he leads the company's data and AI strategy, seamlessly integrating these innovations into Dayforce's products. He oversees the AI Innovation Lab and spearheads the development of data-driven products focused on analytics, intelligence, and prediction. These solutions empower customers to unlock the full potential of their human capital data, driving measurable value for their organizations. Additionally, David is responsible for advancing customer data and AI governance, ensuring ethical and effective use of technology. As a leader in the Human Capital Management space, he is committed to Dayforce's mission of "Making Work Life Better" by delivering intelligence at work. Lloyd emphasizes the importance of organizations having a clear vision for AI implementation. While AI offers predictive capabilities, it is not magi and requires a well-thought-out strategy to be effective. Lloyd also advocates for a focused approach to AI, suggesting that sometimes machine learning is sufficient without overcomplicating solutions. This "small AI" strategy has been effective for Dayforce in developing purpose-built applications.

Dr. Debarag Banerjee serves as the Chief AI and Data Officer at L&T Finance, where he spearheads transformative AI initiatives to reshape financial services. With over two decades of experience in AI, machine learning, and data science, Dr. Banerjee has held senior leadership roles at prominent organizations, including serving as the Global Head of Data Science & AI at Agoda and as Vice President and Head of AI & Data Science at Myntra. As the leader of a growing team of 130+ AI, ML, Dats Science, Analytics, and Data Engineers, Dr. Banerjee has been an integral part in growing L&T's diverse portfolio of B2C lending products. In 2024, Dr. Banerjee announced "Project Cyclops," an AI-powered credit underwriting engine developed by L&T Finance to enhance the accuracy and efficiency of credit assessments.

Deep Ratna Srivastav serves as the Chief AI Officer at Franklin Templeton, where he leads the company’s initiatives as an early adopter of artificial intelligence in finance. In this role, he drives cutting-edge AI research, oversees the development and adoption of innovative AI products, and collaborates with business leaders, clients, technology firms, and advisory boards. A key part of his mission is building a best-in-class AI team to advance finance-focused AI solutions. Previously, Srivastav held the position of Senior Vice President and Head of AI & Digital Transformation at Franklin Templeton. In this capacity, he played a pivotal role in shaping and executing the company’s AI and digital strategies. He led AI research and innovation, managed the firm’s AI-driven digital platform, and spearheaded transformative initiatives aimed at enhancing enterprise and client outcomes. Srivastav has emphasized a multi-layer intelligence approach, synchronizing various AI capabilities to deliver advanced insights and services. He views AI not as a singular capability but as a suite of tools driving transformative change across multiple business dimensions, from creating demand for new products to improving operational efficiencies and client interactions. Srivastav is the co-author of "A New Approach to Goals Based Wealth Management", which was published in the Journal of Investment Management and won the Harry M. Markowitz Award in 2018. He has co-authored papers that have been published in Journal of Banking and Finance, Journal of Computational Management Science, Journal of Wealth Management and the Journal of Risk and Financial Management. He is the recipient of "Innovator of the Year" award by WealthTech Americas for 2023.

Deepak Agarwal has had a significant impact on LinkedIn's AI initiatives during his tenure. He initially served as Vice President of Artificial Intelligence at LinkedIn for eight years, where he played a key role in developing AI innovations at a massive scale, laying the foundation for much of the company's current AI efforts. After a stint at Pinterest as Chief AI Officer and Vice President of Consumer and Trust Engineering, Agarwal has returned to LinkedIn as the Chief AI Officer. In this role, he aims to push the boundaries of AI, ensuring innovations are cutting-edge, ethical, inclusive, human-centric, and empathetic.

Dena Al Mansoori is the Group Chief AI and Data Officer at e&, where she spearheads the organization’s Artificial Intelligence (AI) and Data strategy. Her work focuses on transforming customer experiences, creating new revenue opportunities, and enhancing operational efficiency and employee productivity. Previously, Dena served as e&'s Group Chief Human Resources Officer, where she led cultural transformation initiatives and implemented cutting-edge workplace technology innovations. She was instrumental in e&’s evolution from a regional telecommunications company into a forward-thinking global technology group.

Di Mayze assumed the role of CDAIO at Marks & Spencer in June 2024. In this capacity, she is responsible for overseeing the company's data and artificial intelligence strategies. With over 25 years of experience in marketing, data, and commercial sectors, Di brings a wealth of knowledge to her position. Prior to joining Marks & Spencer, Di held significant roles, including serving as the Global Head of Data & AI at WPP, where she led various data-driven initiatives. Mayze was named Data Champion 2021 by Data IQ and has also been shortlisted as one of the Top 100 Most Influential People in Data in 2020, 2021 and 2022.

Dimitris Lioulias serves as the Chief Strategy and Artificial Intelligence Officer at du, a leading telecommunications provider in the United Arab Emirates. In this role, he is responsible for shaping the company's strategic direction and spearheading initiatives in artificial intelligence to drive innovation and growth. Before joining du, Dimitris held various leadership positions in the technology and telecommunications sectors, where he developed a reputation for his pragmatic and analytical approach. He is known for his future-focused mindset, unwavering determination, and consistent overachievement. Unfazed by challenges, Dimitris excels at uniting diverse perspectives into a cohesive strategic direction. He is deeply committed to developing and coaching individuals and teams, prioritizing growth, collaboration, and long-term success.

Dmitriy Sinitsa serves as CAIO at BI Group, a prominent construction and development company in Kazakhstan. BI Group is noted for embracing the call for "Digital Kazakhstan," implementing AI-driven solutions to enhance project management, optimize resource allocation, and improve safety protocols on construction sites.

Dr. Yannick Lallement serves as the Vice President and Chief Artificial Intelligence Officer at Scotiabank, where he leads initiatives to integrate AI into banking operations. At Scotiabank, Dr. Lallement spearheads the integration of AI technologies into the bank's operations, focusing on enhancing customer experiences, streamlining processes, and driving business value. Under his guidance, Scotiabank has adopted cutting-edge solutions, including generative AI tools like Microsoft’s M365 Copilot, to optimize productivity and redefine the future of work. Dr. Lallement highlights that GenAI is transforming business, particularly in terms of process improvement, to streamline routine or labour-intensive text or data summarization tasks.

With over 14 years of expertise in data and AI, Léa El Samarji serves as the France Ambassador for the Women in AI NGO and as CAIO at Avanade - a joint venture between Accenture and Microsoft. A passionate leader, Léa is dedicated to driving innovation, growth, and value for both clients and communities through transformative technologies and solutions. As a trailblazer in generative AI, she is reshaping industries and regions with her strategic vision and execution of AI roadmaps. Dr. El Samarji has also led projects aimed at improving access to government services through the enhancement of virtual agents. One notable initiative involved training virtual assistants to understand local dialects, such as Singlish in Singapore, using advanced speech analytics. This project aimed to reduce bias and increase inclusivity in AI applications.

Dr. Philipp Herzig has been a pivotal figure in advancing artificial intelligence (AI) at SAP. In January 2024, he was appointed as SAP's Chief Artificial Intelligence Officer, leading a dedicated unit responsible for SAP Business AI. This unit oversees the entire value chain of AI initiatives, from product development and research to customer implementation. Prior to this role, Dr. Herzig served as the Senior Vice President and Head of Cross Product Engineering & Experience at SAP. In this capacity, he focused on integrating AI across various product lines to enhance user experiences and drive innovation. Under Dr. Herzig's leadership, SAP has intensified its focus on AI, aiming to embed intelligent features into its enterprise solutions. He emphasizes the importance of delivering relevant, reliable, and responsible business AI to transform how businesses operate.

Dr. Thomas J. Fuchs was appointed as Eli Lilly and Company's first Chief AI Officer, effective October 2024. In this role, he is responsible for leading AI initiatives across various domains, including drug discovery, clinical trials, manufacturing, and commercial operations. Dr. Fuchs holds a doctoral degree in machine learning from ETH Zurich and a master's in technical mathematics from Graz Technical University in Austria. In his new role at Lilly, Dr. Fuchs aims to leverage AI and machine learning to revolutionize healthcare, aiding in the discovery and development of new medicines while enhancing patient outcomes.

Elad Tsur is the co-founder and CEO of Planck, an artificial intelligence (AI) company specializing in the insurance industry. In July 2024, Applied Systems acquired Planck to enhance its AI capabilities across its global product portfolio. Following the acquisition, Tsur joined Applied Systems as the Chief AI Officer. In this role, he continues to drive innovation in AI applications within the insurance sector.

As Chief Data & AI Officer at Air Luqide, Mangeant builds and implements the data & ai strategy to support the key strategic challenges of Air Liquide. Manages an organization of 150 enthusiastic dedicated people. In a discussion at the "AI for Industry" summit, Mangeant detailed Air Liquide's development of a transversal methodology aimed at ensuring transparency and trust in AI applications. This approach focuses on AI governance, emphasizing the importance of responsible and ethical AI deployment within industrial processes.

Fredrik Backner is globally responsible for Nokia's enterprise data, AI, ML, BI, and GenAI platforms, driving operations, development, and value realization across the organization. Recruited to transform and expand Nokia's global CDAO organization, he has focused the first 18 months on resetting and scaling the team, modernizing data platforms, advancing cloud migrations, enhancing data governance, and increasing the delivery capacity for data and AI products. As the leader of Nokia's global GenAI initiatives, Fredrik spearheads efforts in LLM platforms, GPU/computing capabilities, and the scouting and development of innovative use cases. In early 2023, he launched one of the world's first enterprise LLM Gateways, enabling secure access to GPUs and LLMs alongside features like fine-tuning, retrieval-augmented generation (RAG), and API integrations. This platform is now utilized by over 100 teams within Nokia to boost employee productivity and process automation through LLM and Agentic AI frameworks. Fredrik also oversaw the launch of NokiaGPT in late 2023, an internally developed GenAI tool for enterprise search, productivity, coding assistance, and more. NokiaGPT empowers employees to create custom no-code RAG and Agent plug-ins, driving innovation and significantly increasing productivity. Currently, the tool is utilized by over 60,000 employees, fostering a culture of efficiency and automation within Nokia.

Fu-Ming Guo serves as the Chief Architect of AI/ML at Visa, where he leads initiatives to integrate artificial intelligence and machine learning into the company's services. Fu-Ming is an engineer and scientist with more than a decade of experience in artificial intelligence, deep learning, system design and infrastructure. He is an alumnus of MIT DEDP and Northeastern Engineering. He has led or worked on many engineering-orientated or research-orientated projects, spanning natural language understanding, computer vision, smart hardware, embedded systems, high concurrent server backend, deep learning compiler, distributed system, high performance computing and ML Ops.

Gavin Spicer has been a key figure at Edelman for over 13 years, contributing significantly to the company's initiatives in artificial intelligence (AI). In 2016, he led the creation of Assembly in the UK, integrating Edelman's Microsoft work into a cohesive team that operates across Microsoft's audience spectrum. Gavin's extensive experience in consumer technology markets has enabled him to deliver high-quality, integrated campaigns for global consumer and technology brands. He has deep expertise working at the intersection of brand and reputation and has led award-winning work for several of Edelman's largest clients, earning multiple Cannes Lions awards. In September 2024, Gavin was appointed as Edelman's first Chief AI Officer in the UK. In this role, he focuses on integrating AI into the UK business, advancing AI solutions for clients, and leading the deployment of new AI products and services, including Edelman's Trust Stream.

Before joining T-Mobile, Ries held leadership positions in data and technology companies, including serving as CEO of Deep Sync and leading LiveRamp's B2B division. His extensive experience in data management and AI has been instrumental in shaping T-Mobile's approach to integrating advanced technologies into its services.

Greg Ulrich serves as Mastercard's Chief AI and Data Officer, leading the company's strategy to integrate and leverage AI and data across its operations. In this role, he focuses on both internal and external AI applications and oversees enterprise-wide governance of these functions. Before assuming this position in 2024, Ulrich was Executive Vice President of Corporate Strategy and M&A at Mastercard, where he led a global team responsible for developing corporate strategy, driving key growth initiatives, and executing acquisitions. He also guided Mastercard's Data & Services strategy and innovation team and served as the Data & Services lead in North America. In an interview with Emerging Tech Brew, Ulrich discussed how Mastercard applies AI in various areas, including fraud detection, where AI scores the likelihood of fraud based on transaction patterns, and in reducing false-positive fraud alerts. He emphasized the importance of coordinating AI efforts across the company to ensure efficiency and effectiveness.

Guillaume Laporte serves as the Chief AI Officer at Foundever, where he is responsible for defining the company's AI strategy and collaborating with cross-functional teams to ensure alignment with the organization's mission. His role involves identifying AI objectives, developing a roadmap to achieve these goals, and allocating resources to various AI initiatives. Before joining Foundever in September 2023, Guillaume co-founded Mindsay in 2016, a conversational AI solution designed to automate customer-facing processes. Following Mindsay's acquisition by Laiye in 2022, he served as the General Manager of Chatbot International, where he continued to scale AI SaaS solutions. Under Guillaume's leadership, Foundever has made significant strides in integrating AI into its operations. The company has been developing AI-related technology for over a decade, utilizing sophisticated AI chatbots and automation tools to enhance customer interactions. This blend of AI and human expertise ensures high-quality service and drives improvements in customer satisfaction and loyalty for its clients worldwide.

Hasit Trivedi serves as the President and Chief Digital & AI Officer at Firstsource Solutions, a role he assumed in March 2024. In this capacity, he is responsible for enhancing Firstsource's digital capabilities, including platforms, data and analytics, automation, and AI ecosystems. With nearly three decades of experience in technology, Hasit has been instrumental in building AI, automation, and platform practices for leading Indian systems integrators. He is recognized for his contributions to artificial intelligence and has participated in various governmental and inter-governmental working groups, including the UK-India Responsible and Trustworthy AI working group and the GPAI SME Invitee for AI/Data Governance.

Hélène Jonquoy serves as the Chief Digital, Data & AI Officer at The Adecco Group, where she leads initiatives integrating artificial intelligence (AI) into the company's operations. In a November 2023 interview, she emphasized that their transformation plan aims to enhance, not replace, human interactions between candidates and recruiters. For instance, the introduction of "CV Maker," an AI-powered tool, assists candidates in creating resumes, thereby streamlining the job application process.

Helius Guimaraes serves as the Chief Data & AI Officer at Fonterra, a global dairy nutrition company. Under his leadership, Fonterra has implemented AI solutions to optimize its extensive production lines, resulting in significant time savings. For instance, by utilizing AI to interpret historical data, the company has reportedly saved an equivalent of 150 years of manual effort. By leveraging technologies like Microsoft Purview, Fonterra has strengthened its data management and security frameworks, ensuring that AI initiatives are both effective and secure: “Leveraging Microsoft Purview technologies has not only fortified our data and security posture but also amplified our IT services, enhancing accessibility for our workforce.”

Huw Kwon is a proven leader in the field of artificial intelligence, having built and directed four of the world's top AI Centers of Excellence (COEs), delivering impactful, scalable, and elegantly engineered AI solutions. As the Global Head of Artificial Intelligence, Huw led a transformative initiative that earned a No. 2 ranking in Forrester's report, directly following McKinsey. Previously, he served as a senior AI expert at McKinsey, where he managed AI projects globally and advised C-Suite executives across industries as an Associate Partner. Prior to McKinsey, he established Accenture's first Data Science COE from the ground up.

Jeff Boudreau has been a pivotal figure in shaping Dell Technologies' approach to artificial intelligence (AI). In September 2023, he was appointed as Dell's first Chief AI Officer, tasked with leading the company's AI and data strategy. His responsibilities include accelerating AI-driven outcomes and scaling generative AI initiatives across the organization. Prior to this role, Boudreau served as the President of Dell's Infrastructure Solutions Group (ISG), where he led a global team in advancing data insights and solidifying Dell's position as a leader in infrastructure solutions. Upon assuming his role as Chief AI Officer, Boudreau undertook the task of evaluating approximately 800 AI-related ideas within Dell. He implemented a framework focusing on business growth, productivity, and customer experience to prioritize these initiatives. This process streamlined the projects to 36 key use cases across four domains, emphasizing the importance of aligning AI efforts with clear business outcomes. Boudreau's extensive experience in engineering and infrastructure has been instrumental in his leadership of Dell's Center for AI Innovation. This team is responsible for enterprise-wide AI strategy, education, governance, and policy implementation. Their efforts encompass integrating AI across Dell's product portfolio and core business operations, as well as fostering strategic partnerships within the AI ecosystem.

Jeffrey Yau serves as the Chief Data and AI Officer at Fanatics Collectibles, where he leads the development of the company's data organization and oversees initiatives in artificial intelligence (AI), data science, and data engineering. In this role, he focuses on building a robust data infrastructure and applying AI and data science techniques to address business imperatives. One notable application of AI under Yau's leadership is the integration of generative AI in the design of sports trading cards. Generative AI enables the production of both text and images, significantly enhancing and accelerating the design process. While human creativity remains central to crafting innovative products, generative AI has reduced the time required for design, allowing for more efficient production of trading cards.

Jonathan Neubourg serves as the Chief Digital Data & AI Officer at Belfius, where he leads the integration of digital technologies and artificial intelligence to enhance banking services. In a podcast episode titled "Belfius' Jonathan Neubourg on Balancing Digital Tech Advancements and Strategic Focus," he discusses his journey from studying electronics to his current role, emphasizing the importance of a customer-centric approach in digital and AI initiatives. He highlights Belfius' mobile-first strategy, noting that over 2 million customers use their mobile banking app daily. Neubourg also addresses the challenges of driving internal adoption of new technologies and the significance of aligning the organization with the digital transformation agenda.

Julie De Moyer was appointed as LVMH's Chief Data and AI Officer in March 2024. In this role, she leads data, analytics, and AI innovation across more than 15 beauty brands, aiming to enhance desirability, strengthen consumer relationships, and augment human intelligence throughout the product value chain. Before joining LVMH, De Moyer served as the Director of Strategy and Innovation for EMEA at Nike, where she provided strategic guidance for Nike's marketplace operations throughout the EMEA region, emphasizing speed, convenience, profitability, and sustainability for consumers, partners, and Nike's business.

Jun Yoshida has played a pivotal role in advancing artificial intelligence (AI) initiatives at Hitachi. Joining the company in 1998, he established the AI/Big Data Utilization Business in 2012, leading numerous AI and data-driven projects. By 2021, as co-leader of the Lumada Data Science Lab, he focused on accelerating business expansion and strengthening digital talent development. Currently, as the General Manager of Data & Design in the Digital Engineering Business Unit and Head of the Generative AI Center, Yoshida is at the forefront of integrating generative AI into Hitachi's operations. Under Yoshida's leadership, Hitachi established the Generative AI Center in May 2023, bringing together data scientists, AI researchers, and specialists from various fields to promote the use of generative AI across the company. This initiative aims to implement a value creation cycle, leveraging accumulated know-how to benefit both Hitachi and its customers.

Keyur Desai serves as the Global Vice President and Chief Data, Analytics, and Artificial Intelligence Officer at Herbalife Nutrition. In this role, he leverages his extensive experience in data and analytics to drive business outcomes. Prior to joining Herbalife, Desai held leadership positions at companies such as TD Ameritrade, Teradata, MicroStrategy, Attensity, and Informatica.

Kim Hales has played a pivotal role in integrating artificial intelligence (AI) into NRG Energy's operations. As the Chief Data and AI Officer, he has been instrumental in overseeing the company's digital transformation, focusing on AI and data analytics. Under his leadership, NRG implemented its first-ever AI policy, marking a significant step in technology governance.

Kristin Milchanowski joined BMO Financial Group as the Chief Artificial Intelligence and Data Officer on October 15, 2024. In this role, she leads the bank's AI, data, analytics, and robotics strategies, focusing on developing a transformative AI roadmap to optimize business value. Additionally, she emphasizes data management and governance to strengthen BMO's culture of innovation and accountability. Milchanowski is a global AI executive with more than 20 years of experience, most of that in the financial sector. Most recently, Milchanowski was a Global Innovation Partner / Principal at EY, focused on AI, High Process Computing and Quantum technologies. Milchanowski is an Artificial Intelligence Associate Fellow of the University of Oxford, where she completed post-doctoral studies in AI and holds a PhD in Decision Sciences. In a December 2024 discussion at the Reuters Next conference, Milchanowski highlighted that while AI has significantly boosted productivity in banks, monetizing the technology remains a challenge. She noted that AI has been effective in reducing the time required for routine tasks, such as report preparation, thereby allowing analysts to engage in more creative work. Looking ahead, she emphasized the importance of identifying precise use cases for AI, including optimizing trades and generating clients, to fully realize its potential financial benefits.

Lan Guan serves as Accenture's Chief Artificial Intelligence Officer, collaborating with companies across various industries to develop data and AI strategies that drive value and growth. She also leads the Accenture Center for Advanced AI, which enables enterprises to capture and create value from their AI investments by leveraging deep expertise, scalable assets, and solutions underpinned by data prowess and industry knowledge. Guan emphasized the importance of moving beyond siloed use cases and focusing on scaled impact. She discussed how businesses should prioritize enterprise reinvention and leverage cloud, data, and AI capabilities as foundational elements. Additionally, she highlighted the significance of workforce reskilling and upskilling to thrive in the era of generative AI, emphasizing responsible AI practices. Guan has also been instrumental in launching initiatives like Accenture's AI Refinery for Industry, which offers a collection of industry agent solutions to help organizations rapidly build and deploy AI agents that can enhance their workforce, address industry-specific challenges, and drive business value faster. This initiative reflects her commitment to accelerating AI adoption across industries.

Luke Gee serves as the Head of AI and Analytics at TD Bank Group, where he is responsible for advancing the adoption of analytics and artificial intelligence to enhance outcomes for both customers and colleagues. With over 20 years of global experience in banking and engineering, Gee has held various leadership roles, including Vice President of Retail Products at TD, where he managed chequing accounts, savings, and overdraft portfolios for 10 million customers. He is recognized for his expertise in leading analytical teams across commercial, marketing, and risk analytics, as well as product ownership. Under Gee's leadership, TD has launched several AI-driven initiatives. In May 2024, the bank introduced generative AI pilots designed to support colleagues in contact centers and engineering practices. These pilots aim to streamline customer experiences and accelerate software development processes. Gee emphasized the transformative potential of generative AI, stating, "Generative AI is transformative; its potential to revolutionize how we deliver for our colleagues and customers is incredible."

Mahesh Calavai serves as the Chief Digital and AI Officer at TVS Motors, where he has been instrumental in integrating artificial intelligence (AI) across various facets of the organization. With over 25 years of experience, Calavai has focused on harnessing data and emerging technologies to enhance operational efficiency and drive innovation. At TVS Motors, Calavai oversees initiatives ranging from consumer engagement platforms and extended enterprise systems to industrial IoT and new product development. His team employs predictive and prescriptive algorithms within AI systems to enable production-scale analytics, facilitating rapid and informed decision-making based on real-time data.

Prior to taking on the CAIO role, Patil served as Chief Analytics Officer at HCA where the organization developed AI-driven tools to enhance patient care and operational efficiency. Before joining HCA Healthcare, Mangesh led AI/ML solutions and data platforms for Disney Parks, Experiences, and Products, focusing on enabling and operationalizing AI products at scale.

Manish Pandya is a recognized leader in digital transformation and artificial intelligence (AI) within customer service. As the Senior Vice President of Digital at TaskUs, he plays a pivotal role in shaping AI strategy and implementation, focusing on both operational efficiency and ethical deployment. Pandya has been a vocal advocate for the responsible integration of AI, emphasizing the importance of continuous feedback loops to enhance AI applications. In a recent webinar with Dr. Paul Dongha, Head of Responsible AI and AI Strategy at NatWest Group, he underscored the necessity of human oversight in refining AI outputs, stating, "Look at all the interactions, rate them, and use them to iterate and improve your application." In his discussions on Generative AI (GenAI), Pandya has explored its transformative potential in customer service. In a conversation with Todd Schiller, Co-Founder and CEO of PixieBrix, he highlighted how GenAI can automate routine tasks and personalize customer interactions. However, he cautioned that its success depends on selecting the right solutions and ensuring effective implementation. Pandya also champions the efficiency gains AI can deliver through strategic partnerships. Speaking about the impact of AI-powered solutions, he remarked, "Generative AI can deliver big results for our clients... Amazon Bedrock provides us the time to value in terms of implementation."

Marie Cappelaere is a visionary leader driving the intersection of technology and retail at Boulanger, one of France's leading home electronics and appliance retailers.

Marko Topalović is the Co-Founder of ArtiQ, a medical software company that leverages artificial intelligence (AI) to improve the diagnosis, treatment, and monitoring of patients with respiratory diseases. He has experience in leading and growing a dynamic and ambitious team that builds and sells the smartest software to empower traditional respiratory devices and processes. In April 2024, Clario, a healthcare research and technology company, acquired ArtiQ. Following the acquisition, ArtiQ's CEO and co-founder, Topalovic, took on a dual role: continuing to lead ArtiQ and assuming the position of Chief AI Officer at Clario.

Dr. Martin Stumpe joined Danaher Corporation as the Chief Data & Artificial Intelligence Officer in June 2024. In this role, he leads the company's AI strategy, capability development, and execution. Dr. Stumpe's extensive experience includes serving as Chief of AI at Tempus, where he spearheaded initiatives to advance precision medicine. Prior to that, he founded Google's Cancer Pathology project, aiming to enhance cancer detection and grading accuracy using AI techniques. He also contributed to NASA's Kepler mission as part of the team at Ames Research Center. Dr. Stumpe holds a Ph.D. in Computational & Theoretical Physics from the Max Planck Institute for Biophysical Chemistry in Germany. Dr. Stumpe emphasizes the potential of AI to improve productivity and products across the company, highlighting areas such as imaging instruments and in silico approaches to molecule design and optimization.

Matt Armstrong-Barnes serves as the Chief Technology Officer for Artificial Intelligence at Hewlett Packard Enterprise (HPE), bringing over 25 years of industry experience, including a decade at HPE. His role focuses on driving innovative AI and data science solutions across various industries. He has authored papers on sustainable AI, AI governance and ethics, and common challenges organizations face during AI adoption.

Mike Gerhard is the Chief Data and AI Officer at BDO USA, leading the integration of artificial intelligence to advance the firm’s services. A strong advocate for transparency in AI, Gerhard emphasizes the need to understand the training processes of large language models to ensure accountability and trust. His vision highlights the transformative potential of AI in enhancing audit quality and driving innovation within the accounting industry. Gerhard stresses the importance of keeping people at the center of AI innovation, focusing on developing solutions that enhance human capabilities while aligning with core human values such as accountability and transparency. He advocates for prioritizing ethical considerations and establishing robust frameworks to guide the responsible advancement of AI technologies.

Mike Mason has been a pivotal figure at Thoughtworks since joining the company in 2003. Over the years, he has held significant roles, including serving as the Global Head of Technology from 2017, where he was responsible for building Thoughtworks' internal capabilities through global technology initiatives and ensuring the success of client partnerships. In June 2023, Mike was appointed as Thoughtworks' Chief AI Officer. In this role, he focuses on generative AI and aims to accelerate the adoption of this technology both internally and through the services provided to clients. He believes that generative AI represents a once-in-a-generation shift in the tech industry and is committed to enabling clients to integrate AI into their software processes and transform their businesses and operations through AI.

Nils Janus serves as the Chief AI Officer at Covestro, a leading polymer materials manufacturer. In this role, he spearheads the integration of artificial intelligence (AI) into various facets of the company's operations. Janus emphasizes the transformative potential of AI in industrial manufacturing, highlighting how AI can optimize complex processes, enhance efficiency, and drive innovation within the chemical industry.

Kaldero leads NEORIS's Global Data Analytics, Data Science, Data Engineering, and Artificial Intelligence teams, overseeing operations across 16 countries, five regions, and more than 26 offices. With a focus on driving meaningful impact, Kaldero empowers customers, partners, and communities worldwide through innovative and transformative solutions.

In May 2024, DLA Piper appointed Niresh Rajah as its inaugural Chief Data and AI Officer, underscoring the firm's commitment to integrating data science and artificial intelligence into its operations and client services. Rajah, who previously served as Group Chief Data Officer at Danske Bank, brings over two decades of experience in financial and professional services. His extensive background includes leading significant digital and data transformation projects at organizations such as Barclays Bank, Lloyds Banking Group, and Grant Thornton. Throughout his career, he has successfully established AI and data intelligence functions, developed comprehensive data strategies, and navigated complex regulatory environments, including challenges like Brexit and GDPR. In his role at DLA Piper, Rajah is responsible for advancing the firm's AI and data initiatives, aiming to embed data practices and generative AI-powered solutions into its services and offerings. This appointment aligns with DLA Piper's broader innovation strategy, which includes initiatives like Aiscencion, an AI-driven tool for detecting cartel and corruption activities, and TOKO, a virtual asset tokenization platform and legal AI assistant. The firm has also built a 100-strong AI and data team that collaborates with leading clients on innovation, compliance, and policy influence.

Dr. Nitzan Mekel-Bobrov joined eBay in 2021 as the company's first Chief AI Officer, a role that evolved from the previous chief scientist position. In this capacity, he leads eBay's vision and strategy for transforming how it delivers value to sellers and buyers through AI-led experiences. His initiatives include developing semantic recommenders, reasoning systems, visual understanding, and immersive visual experiences. Under Dr. Mekel-Bobrov's leadership, eBay has implemented AI tools that simplify product listings, enable 3D imaging, enhance buyer search results through natural language processing, and generate AI-driven content for categories like electronics and motor parts. These advancements have been instrumental in keeping eBay at the forefront of technology.

Shukla's career began at the Johns Hopkins Applied Physics Laboratory, where he developed neural network models for medical applications. He later transitioned into the telecom industry, working at Lucent Technologies and Siemens Telecom on advanced optical systems. At Lockheed Martin, he led efforts to apply machine learning algorithms to healthcare databases, aiming to identify undiagnosed rare disease patients. Oodaye Shukla serves as the Chief AI, Analytics, and Data Officer at Havas, where he leads initiatives integrating artificial intelligence (AI) into healthcare marketing and data analytics.

As Chief Digital Officer at Atos Tech Foundations, Vergé spearheaded a transformative journey in the company's digital landscape. Central to this strategy was the simplification and modernization of processes and tooling, achieved through collaborative efforts that significantly streamlined operations. A key focus of Vergé's leadership was enhancing analytical capabilities and fostering a culture of experimentation and testing. This was accomplished by integrating advanced technologies into business processes, including the development of an Azure OpenAI Generative AI backend and frontend, piloting Microsoft Copilot, and supporting the creation of new, user-friendly data frontends.

Osvaldo Aranha is Chief Data & AI Officer at CSU Digital, a company specializing in technological infrastructure services, including digital payments, loyalty programs, and digital experience. In this role, he is responsible for leading the company's AI strategy, focusing on transforming operations and enhancing client offerings. Before joining CSU Digital, Aranha served as the Director of Generative Artificial Intelligence at Deloitte. He also held positions as Director of Business at Find HR and spent nearly two years at Microsoft as an Azure Business Lead, concentrating on data and AI. Earlier in his career, he worked as a senior IT consultant at Michael Page International and as a consultant at Kroll.

Parminder Bhatia serves as the Chief AI Officer at GE HealthCare, where he leads the organization's cross-company AI initiatives. Recognized as one of the top 10 Chief AI Officers in 2023 by AI Magazine, Bhatia focuses on advancing foundational models and generative AI to drive innovation. He oversees the integration of artificial intelligence across the development, manufacturing, and operation of medical devices. In addition, Bhatia is responsible for the strategic implementation of AI technologies aimed at improving patient care, enhancing operational efficiency, and delivering superior healthcare outcomes. Under Bhatia's leadership, GE HealthCare has accelerated AI innovation by developing healthcare-specific AI platforms. These platforms aim to enhance patient care and streamline operational efficiency.

Parveen Kumar Jiterwal serves as the Chief AI and Innovation Officer at VFS Global, where he leads the integration of emerging technologies to transform visa and consular services. Under his leadership, VFS Global has developed an in-house large language model, ensuring data security and ethical AI practices. Parveen emphasizes data privacy, regulatory compliance, and human oversight in AI applications, collaborating closely with client governments to uphold these standards. He advocates for responsible AI development, focusing on bias mitigation and transparency to build trust with users. Parveen's initiatives include implementing AI-powered chatbots to enhance customer experience and back-office automation to improve efficiency. His commitment to ethical AI is further demonstrated through partnerships with organizations like the Responsible AI Institute.

Prior to his role as SVP Emerging Technology and Innovation, Drennan served as SVP Chief Data Science and AI Officer. Drennan champions AI as an augmentation tool across all job families, enhancing both specific insurance decisions like underwriting and claims handling, as well as general productivity through desk-based applications.

As Chief Data & AI Officer at CIMB, Southeast Asia’s 5th largest bank, he bridges business goals with cutting-edge AI technologies to drive large-scale transformations. In his role at CIMB, Pedro Uria-Recio has been instrumental in leading the bank's data and AI initiatives. His efforts have focused on leveraging artificial intelligence to drive digital transformation and enhance customer experiences. Under his leadership, CIMB has implemented advanced AI solutions to optimize operations and deliver personalized services to clients.

Philippe Rambach is the SVP, Chief Artificial Intelligence Officer of Schneider Electric. Rambach joined Schneider Electric in 2010 through the acquisition of AREVA. His mission is to drive AI innovation at scale, both internally and for customers, to provide greater overall efficiency and sustainability through data-based insights. Rambach believes that GenAI brings a lot of opportunities in democratizing AI by providing immediately easy-to-use solutions to people without the need for specific development, as seen with ChatGPT, Claude.ai, and similar tools. It also opens new possibilities in terms of man-machine interaction and access to knowledge that can be used by companies in their products.

Dr. Phong Nguyen serves as the Chief Artificial Intelligence Officer at FPT Software. His extensive experience includes roles as an AI researcher at Hitachi Central Research Laboratory in Japan, where he obtained eight patents and was recognized among Hitachi's Top 50 young inventors. He also served as Director of the Data Science and Artificial Intelligence Division at Tokyo Techies and was a Visiting Researcher at Mila, the world's largest AI research institute in Canada. In 2023, he was key in establishing a significant partnership between FPT and Landing AI, positioning FPT as a major investor and strategic partner in the Asia-Pacific region. This partnership also led to Andrew Ng, a prominent figure in AI, joining as an advisor for the K12 program at FPT Education, aiming to integrate AI into the curriculum for future readiness. Additionally, Phong has been vital in connecting FPT with leading AI companies and organizations globally. His efforts have placed FPT Software among the 50 founding members of the AI Alliance, aligning it with top-tier entities like Meta, IBM, and other renowned AI institutes and universities.

Prag leads Citigroup's Artificial Intelligence Centre of Excellence (AI CoE) and is responsible for ensuring that the AI CoE delivers on its commitment to provide trusted leadership and consistent guidance on AI across the entire organization. He is one of only 10 Citi Tech Fellows globally. Sharma has spearheaded the establishment of Citi-wide best practices in AI, focusing on Governance, Risk & Controls, and Technology. He has addressed critical infrastructure and tooling requirements across the organization, enabling the seamless integration of state-of-the-art AI capabilities. Through his leadership, Citi has advanced the design, development, and application of cutting-edge AI solutions across all its business operations.

Prior to her tenure at ADP, Gopalakrishnan served as the Group Chief Technology Officer at Sky Group, where she emphasized the need for rapid innovation and responsible AI adoption. From 2018 to 2021, Gopalakrishnan served as Chief Information Officer in the Consumer Digital Banking business at Bank of America and prior to that she spent three years as Chief Digital & Information Officer at Boston Private. Previously, Mrs Gopalakrishnan also held senior positions at Harvard University, Fidelity Investments and Thomson Reuters.

Before joining U.S. Bank, Prashant was the Head of the AI Center of Excellence at Allstate, where he led intelligent automation and developed innovative AI-driven platforms. He has also held key leadership roles at Capital One and Staples, successfully implementing advanced analytics ecosystems and data strategies.

Raghu Kulkarni joined Equifax as the Global Chief Artificial Intelligence Officer (CAIO) in May 2024. In this role, he oversees global EFX.AI and the company's data science laboratories worldwide. Prior to joining Equifax, Kulkarni spent over 18 years in the financial services industry, most recently serving as the Senior Vice President and Chief Data Sciences Officer for Discover, where he led AI and machine learning model development across various domains, including credit underwriting, marketing, fraud, collections, anti-money laundering, and operations. Under Kulkarni's leadership, Equifax has emphasized the integration of AI and machine learning into its products and services. In 2023, 70% of the company's new scores and models were developed using AI and machine learning, with a goal to increase this to 80% in 2024. In the first quarter of 2024, Equifax surpassed this target, achieving 85% of new models and scores built using these technologies.

Rahul Bhotika has been the Chief AI Officer at UnitedHealth Group since June 2022, leading AI and machine learning initiatives to enhance healthcare efficiency and outcomes. Before this, he served as Director of Computer Vision Research for AWS AI-ML at Amazon (2014–2022), where he developed advanced computer vision algorithms and image-based search capabilities. Earlier, at GE Global Research, he spent six years as Portfolio Director for Healthcare IT and Services Research and Manager of the Image Analytics Lab, driving innovations in medical imaging and AI. Bhotika holds a PhD in Computer Science from the University of Rochester and a B.Tech in Computer Science and Engineering from IIT Delhi.

Rashmi Misra joined Analog Devices as Chief AI Officer in April 2024, bringing extensive experience in artificial intelligence and emerging technologies. In her role, she focuses on leveraging AI to drive innovation, enhance productivity in engineering and manufacturing, and develop intelligent edge solutions. Before joining Analog Devices, Misra served as the General Manager of AI, Data, and Emerging Technologies at Microsoft. During her tenure, she oversaw global AI partnerships, played a key role in establishing Microsoft's partnership with OpenAI, and helped shape the AI agenda for Azure and other key business units.

Renan Moreira de Oliveira is a passionate technology leader at PicPay, driving innovation across critical areas of the organization. He leads the development of AI-based virtual assistants, personalization, and recommendation strategies, alongside heading the conversational Generative AI initiatives that have earned international recognition. Renan also spearheads the creation of advanced search functionalities and a robust product platform, delivering exceptional experiences to millions of users. With expertise in AI, machine learning, and cloud technologies, Renan is committed to advancing solutions that elevate PicPay to new heights.

Chillvers spearheaded the data-first digital and AI strategy for Newcross, embedding AI into operations to boost efficiency and literacy, modernizing data systems for real-time insights, and deploying smart-matching algorithms to enhance shift acceptance rates. Chilvers' extensive background includes leadership positions at companies such as Sainsbury's, Virgin, The Guardian, and OVO Energy, where he developed a deep understanding of data governance, advanced analytics, and AI implementation.

Dr. Katra is the Global Chief Artificial Intelligence (AI) Officer and a Technical Fellow at Medtronic. He is an innovative and strategic leader focused on engineering the future of medical technologies and leads the enterprise AI Center of Excellence. With more than 25 years of engineering expertise, he specializes in leading large complex, global R&D programs, managing cross-functional teams, strategic management, competitive analysis, and positioning. Dr. Katra has been instrumental in developing AI-driven solutions such as AccuRhythm AI, which enhances cardiac monitoring by improving arrhythmia detection and reducing false positives through cloud-based algorithms. He has also been involved in integrating AI into Medtronic's surgical robotics platforms to boost precision and enable personalized care.

Madanes leads the innovation efforts on AI, co-chairs the LLM center of excellence, and leads the AI startup ecosystem. Prior to the EY organization, he led business incubation at eBay Europe, developing 0-1 products for the core marketplace. And earlier in his career, at Skype, he was the Chief Product Strategist and GM of Product Design, delivering 3 consecutive years of 100% YoY product-led growth in revenue, profits and new users. Madanes is passionate about leveraging AI to enhance client services. He believes that the strategic use of trusted AI and machine learning can help companies transform into agile, intelligent organizations, better equipped to navigate complex operating environments.

Ron Keesing has been a pivotal figure in advancing artificial intelligence (AI) initiatives at Leidos. Serving as the Chief AI Officer, he oversees the enterprise strategy for AI, guiding both internal and customer-facing projects, fostering technology partnerships, and implementing risk-based governance. With over 25 years of experience, Keesing has led pioneering research addressing challenges such as forecasting cyber threats, political instability, and developing autonomous systems for spacecraft command and control. He has successfully transitioned numerous research technologies into operational programs for the Department of Defense and the Intelligence Community. In July 2024, Leidos appointed Keesing as the Chief AI Officer, highlighting his extensive experience in AI, machine learning, and advanced analytics. Since joining Leidos in March 2004, he has served as the founding director of the Leidos AI Accelerator and most recently as Senior Vice President of Technology Integration, driving mission-critical AI as a core component of the company's data-driven solutions.

Sameer Vuyyuru joined Capita as Chief AI and Product Officer in December 2024. In this role, he collaborates with Capita's Executive team to lead and advance the company's AI and product strategy, supporting Capita's ongoing digital transformation goals. His responsibilities include driving product innovation and delivering scalable AI solutions designed to enhance outcomes for clients and support Capita's strategic objectives. This encompasses product development, creating integrated solutions, and fostering relationships with key partners.

As the Group Chief Data & AI Officer at ITV, Sanjeevan Bala oversees the digital data and AI transformation of the UK's largest commercial broadcaster and media company. He leads the development and execution of a bold growth strategy that leverages data and AI to optimize content production, promotion, distribution, and monetization on a global scale. Recognized as one of DataIQ's 100 most influential people in data, Bala emphasizes a three-stage AI adoption strategy: educating colleagues on AI's risks and opportunities, empowering exploration with intellectual property safeguards, and experimenting through workshops to prioritize high-value use cases. This approach balances innovation with strategic alignment.

Rousset has highlighted AI's critical role in enhancing warship design, maintenance, and combat readiness. AI streamlines design by optimizing pipe and cable routing for upgradeability and efficiency, while leveraging past project data to improve future designs. In maintenance, predictive AI minimizes downtime and prolongs equipment life. AI also ensures safety and efficiency in shipyard operations by coordinating complex, simultaneous tasks.

Sergio F. B. Gaiotto is a distinguished leader in data science, analytics, and artificial intelligence, with a proven track record across diverse industries. Since February 2024, he has served as Chief Data & AI Officer at Claro Brasil, driving data-driven strategies and AI innovation. His prior roles include Chief Data Officer at Oi and Head of Data Science for Monetization at Vivo, where he spearheaded transformative initiatives to enhance business performance. In addition to his professional achievements, Gaiotto is an accomplished academic, teaching analytics and AI at Labdata FIA and previously at SENAI/SC and FIAP. He holds an MBA in Business Intelligence, a degree in Information Technology, and a specialization in Statistics, showcasing a robust foundation in both practical and theoretical aspects of his field.

Shahidul Mannan is the Chief Data, Analytics, and Artificial Intelligence Officer at Orlando Health, where he leads the organization's efforts to design and implement a forward-thinking, data-driven strategy. His work leverages advanced analytics and artificial intelligence to drive innovation and accelerate growth. Shahidul is dedicated to elevating Orlando Health’s data and analytics capabilities across people, processes, and technologies, aiming to achieve the highest industry standards as recognized by healthcare experts. Prior to joining Orlando Health, Shahidul served as Corporate Vice President and Chief Data Officer at Bon Secours Mercy Health (BSMH), a leading healthcare system with over 60 hospitals and multiple subsidiaries. During his tenure, he played a pivotal role in launching Nordic Global Partners, a BSMH subsidiary, where he held the position of Vice President of Digital Health, spearheading transformative digital health initiatives.

Sonia Casado Suarez has extensive experience in data analytics, artificial intelligence, and digital transformation. She is the Chief Transformation & AI Officer at dentsu, focusing on implementing AI and driving transformation strategies. Previously, she served as the Chief Data & Analytics Officer at Prisa Group from June 2016 to February 2017. Sonia has a background in applying Big Data and Artificial Intelligence in customer insights, marketing intelligence, and data mining. She has over 20 years of experience managing multidisciplinary teams and has worked in project management, marketing, and technology-driven business consultancy.

Stefan Hoejmose joined ITV as the Chief Data and AI Officer in July 2024. Prior to this role, he led the Data Science and Machine Learning team at Roku, a prominent U.S. streaming platform. His extensive experience includes senior data positions at Dyson, Sky, MediaCom, and Lloyds Bank. At ITV, Hoejmose reports to Chief Technology Officer Simon Farnsworth and collaborates across the Media & Entertainment and Studios divisions to harness data and drive AI innovation.

Stéphane Allaire has been instrumental in advancing AI at Bouygues Telecom. As Director of Innovation and Emerging Business, he helped to launch the AI Factory at the Technopôle in Meudon to explore and scale AI technologies. Emphasizing the shift to industrial-scale adoption, he stated, "It is important that this knowledge and expertise now materialize in a more industrial phase." Allaire also spearheaded the creation of Objenious, Bouygues Telecom's IoT subsidiary, and played a key role in forming Alaian, a global telecom alliance focused on innovation and collaboration.

Stéphane Puydarrieux serves as the Chief AI Officer, Fellow Expert Mathetmatics & Statistic at Orano, a company specializing in nuclear materials. Under Puydarrieux's leadership, Orano developed a machine-learning system with Siléane to sort nuclear waste using robotized 3D vision technology, improving efficiency and accuracy. Puydarrieux believes in the importance of data scientists acting as translators between technical teams and business units to facilitate AI adoption. He also acknowledges the tedious nature of some processes, underscoring the need for effective communication and collaboration to overcome barriers in implementing AI solutions.

Steve Jarrett serves as the Chief AI Officer at Orange Group, leading the Data and AI Department and defining the company's "AI at Scale" strategy. With over 25 years of experience as a product leader and entrepreneur in AI and mobile technologies, he has been instrumental in integrating AI across various facets of Orange's operations. Under Jarrett's leadership, Orange has implemented AI-driven solutions such as predictive maintenance for network infrastructure, AI-aided customer support, and personalized user experiences on the Orange website. These initiatives aim to detect potential network issues early, provide quick and efficient customer service, and offer tailored suggestions to users, respectively. Jarrett prioritizes ethical considerations in AI development. He advocates for responsible AI use, emphasizing the importance of selecting appropriate tools for specific problems and minimizing environmental impacts. Orange has established a "Data and AI Ethics Board" comprising external experts to oversee major projects and ensure compliance with ethical standards and regulations like GDPR.

Sunpreet Singh serves as the Chief of Data and Artificial Intelligence at Staples, a role he assumed in 2023. Most recently, he served as Chief of Data and Analytics and Head of Service Strategy and Customer Happiness at Wayfair. Singh is a seasoned data and analytics executive, known for building world-class BI, analytics, and data science capabilities. With expertise in aligning business needs with technology and data, Singh excels at envisioning possibilities, rallying stakeholders around a shared vision, and driving excitement for new opportunities.

Dr. Swatee Singh serves as the Executive Vice President and Chief Data and AI Officer at TIAA, where she is responsible for advancing the company's enterprise data and AI strategy across various business lines. Her focus includes developing next-generation data management, artificial intelligence (AI), and machine learning platforms, as well as enhancing data quality, governance, and data science capabilities. In July 2024, under Dr. Singh's leadership, TIAA launched TIAA gAIt, a proprietary Generative AI platform designed to enhance client experiences and strengthen operations. The platform assists associates in efficiently addressing client inquiries, simplifies complex topics for clients, and aids in research and analysis for asset management. Dr. Singh highlighted the platform's significance, stating, "Our new proprietary GenAI platform is a 'game-changing' training tool for our associates, regardless of role."

Dr. Thomas H. Evans is an accomplished and forward-thinking business and technology leader with over 15 years of demonstrated success in driving growth and delivering value through innovative R&D and product development. His expertise spans AI/ML, robotics, autonomy, and advanced software solutions, making him a key contributor to cutting-edge advancements in these fields. Previously serving as Robotics CTO at Honeywell, Dr. Evans believes in the significance of AI in enhancing warehouse robotics. He highlighted innovations in sensing, vision, machine learning, connectivity, and computing power that have led to more capable robots with increased awareness and problem-solving abilities. Honeywell's solutions, such as the robotic unloader and Smart Flexible Depalletizer, utilize advanced vision-guided robotic technology and machine learning-based decision-making to automate tasks like freight unloading and depalletizing.

Thomas Geiler is an optimistic innovator and leader of the HARMAN Automotive AI-Lab. He is dedicated to fostering a learning organization driven by a strong "we can make it happen" attitude. Under his leadership, the team challenges the status quo by combining an empathetic understanding of customer problems with best-in-class AI solutions.

Thomas Mazzaferro joined Truist in October 2023 as the Chief Data, AI, and Analytics Officer. In this role, he is responsible for overseeing all aspects of artificial intelligence, machine learning, natural language processing, and generative AI within the organization. Prior to his tenure at Truist, Mazzaferro served as the Chief Digital, Data, and Innovation Officer at Western Union, where he managed advanced technology and data products across 200 countries. His initiatives included launching digital banks in multiple European countries and implementing machine learning models that generated an additional $140 million in annual revenue. He also consolidated 35 data warehouses into Snowflake, achieving a 50% reduction in operational costs. Mazzaferro believes that AI at Truist can enhance employee efficiency by automating repetitive tasks, thereby allowing staff to focus on more strategic activities: "We will improve our employees' lives by eliminating tasks they hate."

Dr. Timo Christophersen serves as the Chief AI Officer at OTTO, a role in which he has been instrumental in integrating artificial intelligence across the company's operations. Under his leadership, OTTO has been an early adopter of AI technologies, implementing generative AI applications ahead of industry trends. This initiative began with organizational restructuring, including Dr. Christophersen's appointment and the widespread adoption of tools like Microsoft Copilot. Additionally, OTTO developed its proprietary chatbot, ogGPT, enabling employees to interact with internal documents and knowledge bases through AI assistance.

Ting Cai leads AI and data strategy and engineering for Rakuten’s extensive ecosystem of 70+ businesses. He also serves as the director of the Rakuten Institute of Technology, the company’s global research organization dedicated to advancing innovation and driving transformative AI solutions across the enterprise. In October 2024, during Rakuten Optimism 2024, Cai unveiled the company's AI strategy, emphasizing the concept of "omotenashi"—delivering exceptional hospitality by anticipating customer needs. He highlighted the use of deep learning and generative AI to personalize services and proactively meet customer expectations. Cai also introduced the Rakuten AI Universal Concierge, an experimental feature designed to provide a unified way for customers to search for products and services across Rakuten's ecosystem. In December 2024, Cai discussed Rakuten's commitment to responsible AI development. He outlined the Rakuten AI Foundation, which focuses on building a deep learning foundation, creating embeddings for products and services, and leveraging these to connect offerings with users in meaningful ways. Cai emphasized the importance of ethical AI practices, transparency in data usage, and the establishment of an AI Code of Ethics to guide the company's AI initiatives.

As Senior Vice President of Digital Transformation at Fiserv, Tom Eck drives digital innovation and the development of next-generation financial services products. In his role as Head of AI, he leads the creation of advanced AI-powered experiences, prioritizing safety and responsibility. Fiserv, the world’s largest fintech company, powers payments for a vast range of institutions—from small businesses to major banks—moving trillions of dollars annually across its banking, fintech, issuing, and acquiring segments, serving nearly every household in the United States. Eck emphasizes Fiserv's strategic implementation of AI to enhance client experiences, combat fraud, and improve customer service and operational efficiency through a thoughtful and innovative approach.

Tomas Yangbyn is a dynamic leader specializing in driving business growth and transformation through product and proposition development, SaaS business strategies, go-to-market execution, operationalization, and client success management. Under his leadership, Transcom has emerged as a global digital leader in the CX and BPO industry. With thousands of successful deployments across 30+ countries and industries, Transcom is recognized for its innovation and impact, earning high praise from both brands and industry analysts. Yangbyn has been instrumental in integrating artificial intelligence into the company's customer experience strategies. In a recent article titled "The top 5 ROI trends of 2025," Yangbyn discusses how AI is transforming CX. He highlights key areas such as VoiceAI, BackOfficeAI, AI-Powered Training and Quality Management, AI-Driven Insights, and the importance of Digital CX Advisory. These innovations aim to enhance efficiency, personalization, and customer satisfaction.

At GFT, Tomasz Smoleński leads a global initiative to implement AI solutions internally, enhancing operational efficiency while rigorously testing technology prior to client deployment. Drawing upon his extensive knowledge and experience, including leadership within one of GFT's business segments, Tomasz focuses on transforming cutting-edge technology like AI into tangible business value. He consistently integrates Environmental, Social, and Governance (ESG) considerations, particularly in environmental and ethical dimensions, into his strategic initiatives. Known for his creativity and innovation, Tomasz excels at uncovering potential value by connecting diverse ideas and opportunities.

Prior to joining Microsoft in 2024, Patrikis served as the Data Labs Senior Managing Architect at Amazon Web Services, where he led teams in developing innovative solutions leveraging the latest data technologies to drive business growth. His expertise includes big data analytics, advanced analytics, innovation, data management, and business intelligence. He has also held positions at Accenture as Global Technology Lead and Director of Big Data and R&D Innovation Labs Architect, where he was responsible for driving innovation and implementing cutting-edge data solutions for clients.

Vipin Mayar serves as EVP, Head of AI Innovation at Fidelity Investments. Under his leadership, Fidelity has developed AI systems to understand customer intent during interactions, enabling more personalized and efficient service. Additionally, his team has created tools to assist financial advisors in preparing for client meetings by synthesizing comprehensive relationship data and offering tailored recommendations.

In March 2024, Uddanwadiker was appointed as Boeing's Chief AI Officer, bringing over two decades of experience in IT leadership, data science, and aerospace safety analytics to the position. In this role, Uddanwadiker is responsible for driving AI and machine learning applications across the company, creating an AI platform with reusable models, and developing governance approaches for responsible AI use.

Walid Mehanna is Chief Data & AI Officer at the Merck Group in Germany, where he also chairs the company’s Digital Ethics advisory panel. Under his leadership, Merck has developed an enterprise-wide data strategy and an integrated Data and Analytics Ecosystem, central to which are platforms like Palantir Foundry and Amazon Web Services. This strategy emphasizes unifying data and business objectives to foster operational excellence. Mehanna also led the development of myGPT@Merck, an AI-based digital assistant designed to support employees in their daily tasks. Powered by OpenAI's GPT-3.5-turbo language model, myGPT@Merck enables employees to interact with AI in a secure and compliant manner, enhancing productivity while safeguarding data security.

Under Kim's leadership, SK Telecom has significantly enhanced its AI personal assistant, 'A.', focusing on improving user experience through LLM-based conversational capabilities and personalized features. The revamped 'A.' app now offers a 'Daily' feature that integrates and manages users' schedules, tasks, and routines, providing customized suggestions tailored to individual preferences.