Pull customer context into Intercom chats from any tool
Use PixieBrix to customize and automate any tool you already use, right in your browser.
3000+ Integrations
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Trusted by Individuals and Enterprises

"PixieBrix has solved one of our hardest operational problems - streamlining communication & product updates across support teams. Tracking and keeping everyone in the loop has yielded better agent performance, customer satisfaction & taken a huge burden off management."

Thatcher Foster

VP, Client Solutions

Top reasons to automate Intercom in the browser
Pull CRM, order, or account data into Intercom as a sidebar without switching tabs
Escalate Intercom conversations to Jira, Slack, or other tools in one click
Draft AI-assisted replies using customer context from other systems right inside Intercom
Unlike Zapier, PixieBrix surfaces customer data in real time in the browser. No background syncs.
Connect Intercom to 3000+ tools via browser-based automation without engineering support
AI Copilot can suggest replies, summarize conversation history, and draft escalation notes
Integrate Intercom with 3000+ apps
Intercom frustrations that cost your team hours every week
  • Support reps switching between Intercom and CRM, docs, or order tools to find customer context
  • Manually copying customer account details from other systems to inform Intercom replies
  • No quick way to look up order status, account data, or subscription info while in Intercom
  • Repetitive copy-paste when escalating Intercom conversations to Jira, Slack, or support tools
  • Inconsistent replies because context from other tools isn't visible without tab switching

Chat with AI to create your first custom workflow

Summarize this Intercom conversation thread including the customer's key issue and history
Based on the conversation and customer details on this page, draft a helpful support reply
Extract the bug or issue from this Intercom conversation and create a Jira ticket
Look up this customer's account data from our CRM and display it as a sidebar note
Based on this conversation, suggest the best next step or escalation path
Write a resolution summary for this Intercom conversation to close the ticket

Watch PixieBrix in action

Frequently Asked Questions

PixieBrix is often used to automate Intercom workflows like escalations, follow-ups, and internal coordination. This keeps conversations moving smoothly.

PixieBrix integrates Intercom with other tools by using conversation and user data in automated workflows. This helps teams share context and coordinate responses.

PixieBrix is designed for teams that want to move faster without heavy engineering effort. It is commonly used by support teams, operations teams, product teams, and technical teams who need to connect tools, reduce manual work, and ensure the right information reaches the right people at the right time.

PixieBrix is a browser-based automation platform that lets you customize how the tools you already use work together. It allows teams to add context, automate workflows, and create guided experiences across apps like support tools, internal dashboards, and SaaS products without building or maintaining custom integrations.

PixieBrix works by layering automation directly into the browser. It can read data from the page you are viewing, connect to APIs, and trigger actions like sending messages, filling forms, or enriching data in real time. This lets teams automate workflows exactly where work is already happening.

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